Last Updated: January 27, 2025
Jetlag Recovery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website jetlag-recovery.com and use our credit education services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
We may collect information about you in a variety of ways, including:
Personal Information:
Automatically Collected Information:
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information. Your information is used solely to provide you with our credit education services and to communicate with you about your account.
We may use service providers who assist us with essential business operations such as payment processing, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law or in response to valid legal requests from public authorities.
Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How You Opt-In: By providing your phone number and checking the SMS consent checkbox on our website forms, lead forms, or other enrollment forms, you expressly consent to receive text messages from Jetlag Recovery.
Types of Messages: We may send you text messages related to your credit education program, including: enrollment confirmations, appointment and coaching call reminders, course updates and notifications, and customer service communications.
Message Frequency: Message frequency may vary depending on your program and account activity. Typically, you may receive 2-4 messages per week during active enrollment.
Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.
Opting Out: You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us. You may also contact us at [email protected] to opt out.
Opting Back In: To rejoin after opting out, text START to the same number or re-submit your phone number through our website enrollment form.
Help: For help with SMS messaging, reply HELP to any message or contact us at [email protected] or (214) 347-4886.
Mobile Information Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us using the information provided below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Jetlag Recovery
3626 N Hall St, Dallas, TX 75219
Email: [email protected]
Phone: (214) 347-4886